Privacy Policy

Server Name: Nexus
Website: https://officialnexus.crafting...
Last Updated: June 2026

1. Information We Collect

When you make a purchase or use our store, we may collect the following information:

  • Minecraft username
  • Email address (if provided during checkout)
  • Payment transaction ID (via third-party payment providers)
  • IP address (collected by payment providers for fraud prevention)

We do not store any sensitive payment information such as credit card details.

2. How We Use Your Information

We use the information collected to:

  • Deliver purchased in-game items (ranks, coins, crates, etc.)
  • Verify and process payments
  • Provide customer support
  • Prevent fraud, abuse, or chargebacks
  • Improve store functionality and user experience

3. Third-Party Services

We use trusted third-party services to process payments and manage store operations, including but not limited to:

  • CraftingStore (store platform)
  • Payment gateways (such as PayPal, Stripe, or others supported by CraftingStore)

These services may collect and process data according to their own privacy policies.

4. Data Protection

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no online system is 100% secure.

5. Data Retention

We retain purchase records only as long as necessary for:

  • Transaction verification
  • Customer support
  • Legal and accounting purposes

6. Your Rights

You may request:

  • A copy of your stored data
  • Correction of incorrect information
  • Deletion of non-essential data (where legally possible)

To request this, contact: [email protected]

7. Refunds & Chargebacks

Refund policies are outlined in our Terms of Service.

Unauthorized chargebacks or disputes may result in:

  • Permanent ban from the server
  • Revocation of purchased items
  • Blacklisting from future purchases

8. Children’s Privacy

Our services are intended for general audiences but are primarily used within Minecraft. We do not knowingly collect personal data beyond what is required for purchases.

9. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the store means you accept the updated version.

10. Contact

For questions about this Privacy Policy:

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